Disgusting Service From Nissan once you have paid for vehicle!

I bought a car on 12/03/2021 from Nissan CMH Hillcrest. The sales representative, Mac Cassim informed me there was a mark on the right mirror on which Nissan would fix before they sent the car down to me in Cape Town. The service was great until I had paid for the vehicle & then I became an after thought. I was told the car would arrive within 7 working days and I received the car on 26/03/2021. Mac had told me inaccurate information on where my car was with the carriers, that it had left Durban and it didn't. He didn't know what was going on, I had to personally phone the carrier company myself and find out the right information!

Once I received the car, I saw that the mirror wasn't fixed properly, there is a CLEAR indication of a big mark on the mirror as well as I had no spare key. I had reported this to the Sales Representative (Mac) and there has been no solution or no fix. With time, I keep getting told that I'm too far away and its hard to help me as well as we trying to find better quotes to fix my mirror & they waiting on head office to send them my spare key! How can a dealership sell a car without a spare key? I also got promised from the sales representative that my mirror and spare key will be sorted which it hasn't, one and a half months later after paying!

I went to check my tyres as I had a slow puncture & got told all 4 of them have to be changed. My back 2 tyres were put on in 2016 and front 2 in 2017. The car I bought is a 2017 model so why was the car sold to me with 2016 tyres that are out of a 5 year warranty? This seems to me a ********* way of doing business when I had paid the dealership over a quarter of a million rand in cash for this vehicle.

I am disgusted in the service I have been receiving ever since I have paid for my vehicle, Nissan are not interested in sorting issues out that were promised to be sorted out. I am extremely disappointed in how you treat your customers. I require a urgent response from someone who cares about the Nissan Brand & who can put their words into practice. I thought buying from such a big brand I would have no issues but I am very disappointed and unhappy with the service I have received.