Pathetic service at Mazda Umhlanga

Honestly, from day 1 this is the worst dealership I have ever dealt with. From buying the car to after sales service, this dealership has no idea what good service is. When I took delivery of the car it was absolutely filthy - mind you I bought the car brand new - so there was no reason for it to be dirty. There were issues with the car thereafter and Mazda were extremely unhelpful with sorting the issues out. I needed to order a rear view mirror cover part, the parts department was pleasant enough, upon picking up the part, I asked if they would be able to fit it for me, I was told that I would need to wait 45 mins and there would be a cost involved. I then went to SMG Auto Repair Centre next door, who gave me excellent service and fit the mirror part on in literally 1 minute. After receiving pathetic service from the Mazda in Pinetown, I decided that I should send my car to Mazda Umhlanga for it 30 000 service. I messaged the salesperson and asked for assistance with this, he asked what the mileage on my car was and I told him it was just over 31 000. He did not reply, and in that time I picked up the phone and called the service department myself. Deborah handled my query efficiently and without a hassle. The sales person then rep**** to me and told me that I was over the mileage, but he would ask Deborah to give me a call anyway. I found this in very poor taste as Deborah gave me excellent service and did not complain about the mileage, however the sales person then turned the experience into a sour one. I will be alerting Mazda SA of this poor and distasteful way of handling customers. This is a disgusting reflection on the brand.