Unsatisfying state of service rendered

On the 05 of Dec bought a pre owned car from Ford Gezina pretoria( Ford focus Ecoboost 2018) that was financed by Mfc... which all turned into hell. I was so convinced when looking to the price of the vehicle...that the vehicle is perhaps nearly new or not likely to give problems. But I was so surprised after signing the contract the the car is not driving! They apologize about that and explain what caused the problem and they promised to fix the issue in 2 days and deliver the car in my place.

The car was delivered to my place but I only drove for 2 weeks after it was cutting off. I reported to Ford and I was told to bring the car myself to their workshop and I paid R2300 for a tow truck. It took them about 3 months with my vehicle, no communications and update up until I contacted them.

They told me that my car is ready for collection, I fetched the car and only drove it just 2 days and stuck again ( with the very same problem). They came to collect the car and promised to fix it within 2 days but it took them almost two months again without any update. I did a follow-up again and they told me that my car will be delivered to my new place as am now relocated to kzn... I was so disappointed and depressed to be told that the vehicle got stuck again while in their way to my place for delivery.

I don't know if is it fair enough for them to treat their fellow customers like this. Or maybe they think they are doing me a favor.

I'm done with them the only thing I want from them is to terminate the contract because I've been paying for the car that I never drive.

I wrote a complain to Mfc but they also failing to help me but deducting my money every month. They are telling me about ombudsman.. is fair to be treated like this.. I don't want anything to do with Mfc and Ford Gezina anymore. I even gave them an option to swap the vehicle with the courtesy one they once gave me but they told about price difference and the worse they didn't come up with the solution on that price difference or alternative way. I don't want to lie I'm feeling rejected and unimportant to the both of them dealer and finance.