Poor Service From Kempster Ford

<p>I bought a new Ford Ikon in January 2015. The car was perfect and I was very happy with it. Unfortunatly it was written off when I was rear ended in Johannesburg. I bought a second Ikon in February 2015 and right from the first day there was a noise from the front end of the car. It sounds like a grinding vibration and gets worse depending on the road surface. It has been into the workshop and they say they cannot find anything.</p> <p>The car has been taken for test drives and the mechanics and worshop manager who say they hear nothing. It seems as though as soon as it means work or money then they become deaf .</p> <p>We went for a test drive on another Ikon and there was no problem and as soon as I got into my car it was evident there was a problem but the manager still denied hearing anything. It is funny that complete strangers can hear the noise .</p> <p>I must say that Kempster is a very poor example of good customer care.</p>