Terrible Service and accountability

I purchased a Honda Mobilio in 2015 which I was very satisfied with, however in 2019 I noticed rust to start in several places around the vehicle. I took the vehicle into the Honda branch for assistance only to never receive feedback. This year I took the vehicle into CMH Honda Umhlanga. I met the customer relations manager Sagaree, at first she gave me a business card and said I must email my complaint and pictures to her only to find out 2 hours later the email on the business card did not exist. I had to back into the branch and question her, she then gave me another business card with her correct email address. It took atleast 2 months to finally receive feedback from her after me contacting her weekly. I took the car in for an assessment and was told I am sure we will be able to assist. I then received a email saying it is out of the 5 year warranty and no assistance will be offfered. I am really disappointed at Honda as a Brand and specifically CMH Honda Umhlanga. I will definitely never be purchasing a Honda again as the product is obviously made from sub-standard materials.