Terrible Service

On the 10/07/2020 I took my Honda Ballade to have the door panel rattle checked at CMH Honda Hatfield. Then I get a call from the dealer that my front brake pads are worn out. My car is fitted with after market rims which have lock nuts and I had the lock nuts in my possession. How did they measure and inspect the brake pads without removing the wheel? Short cuts and selling pads to customers so they workshop can make money. I requested the SOP( standard operating procedure) for checking brake pads according to Honda standards from Cynthia and Francios, they sent nothing to date, today is 17/07/2020. I sent my matter to Honda South Africa, interacted with Bheki Hlongwane and my matter was still sugar coated. CMH Honda Hatfield along with Honda SA does not take it’s customers seriously. It is with great pleasure to state that I’m selling my Honda Ballade and moving to Subaru.