Service Plan Extension not honoured

I bought a car from Honda The Glen and was happy with the buy.the financed amount included a service plan extension (as was agreed upon) and upon taking delivery of the vehicle I wasn't given any service plan papers.<br> <br> The sales rep with whom I signed for the vehicle didn't make any mention of this and I was not aware of having to sign for a service plan extension.Subsequent to that the finance lady from Honda The Glen phoned me to ask if I had received papers for the plan extension and advised she would email them to me.<br> <br> I heard nothing and followed up a few times eventually someone from Honda contacted me saying the total financed amount did not include service plan extension.I would now need to again take one out at an additional cost.<br> <br> I'm contesting this with them and have email proof of my correspondence with Honda The Glen showing the listed price of the vehicle on Honda The Glen website as well as confirmation that the total quoted financed amount was inclusive of all costs including a service plan extension.<br> <br> The Honda dealer principle is meant to phone to discuss since Friday and I'm still waiting I t seems like the dealership is not willing to take responsibility?!