First Experience Discouraging

<p>I got my honda a year ago in Pinetown. I started noticing a noice in the engine along with 2 cover pulling off hence I book a service appointment for JUne 28. I dropped off my car with 4 "minor" complaints and was told wil be called when ready. Till afternoon, nothing came. I called and transfered to service, I was kept holding on. My kids were outside waiting. I had to ask a friends to drop me off with my kids at Honda. To my amazement, I got there and nothing was done neither was I called - my car was just parked. Fine, they said they drove and no noise noticed but the pull-off cover was not fixed (one was even not reported to the technical guy by the person that took me in). I had to drive away around 4pm the car as it came in except for being cleaned. </p> <p> </p> <p>I was told that I will be contacted to know when I should bring it in, nothing yet till date. I went the following day to report the notice, which the technical guy (good though in attitude) confirmed and say the office will contact me when they for the repair. Nothing. Next day, I got SMS stating I did not report for the appointment - very disappointing comments (cover up I guess).</p> <p> </p> <p>It was the first time with Honda (in term of buying car and also servicing). I never had this with VW I have always dealt with. it was very discouraging and I wish I can find another organized place to take my car but I have my warranty to use. </p> <p>I hope they get things improved.</p> <p> </p> <p> </p>