Faulty Battery

i purchased a 2013 Honda Ballade a couple of months ago ( low milage) with the promise of excellent pre and after sales service. what a disappointment to experience the opposite of what was promised! Continious problems with the battery caused us endless problems ( had to call the AA for assistance at 9pm last week ) . discovered that the battery was replaced with another faulty battery!!! a call was made to Honda Menlyn on Mon am 21/9 who sent a technician to replace the existing battery with a new one - this was done and i was assured of written g/tee that the new battery had a lifetime g/tee. when i called Deon Grobler ( Sales Manager) on 23/9 requesting this g/tee he was abraisive, rude and reluctant to assist . Never again will i do business with yourselves - what a bad reflection on you Honda Menlyn!