2014 VW Polo Tsi

Worst customer service ever experienced! I bought a pre-owned VW Polo at this dealership in July, on collection my car did not have the licence disk and number plates ready. We agreed that they would send it to me the following week. When I drove home I noticed that the wheel alignment is out, as I got home I showed my husband the car and we noticed the back board of the boot is broken, the car was not properly cleaned (full valet and polish). I immediately let my sales person know. He then arranged that the full valet and polish will be redone as well as the wheel alignment and repairing or replacing of the back board. The dates were moved on every week after finally we agreed on Tuesday 14 August, when I got there my sales person was no where to be found. Another person assisted me after informing me that my sales person is not in today. I wondered to myself how does this guy ask me to come on this day and he is not even here to assist me. Anyway, they arranged what had to be done and a driver dropped me off after waiting 2 hours. They delivered my car back today at my workplace, I wasn't there to inspect when they delivered as I was out to a meeting. When I got back and inspected my car, the back board was not repaired or replaced, the wheel alignment has not be done and my bumper close to the light was pushed it which was not like that. I phoned the manager regarding the bumper and all he said is that he cant take any responsibility for it. I mean what the hell, the car was in your dealership's position of course it's your responsibility. And lastly they did not replace the fuel I paid for. Pathetic dealership!!! Now also noticed that the vehicle only had a minor service on 57000km for its 60000km service that was supposed to be a major service according to VW. I got the letter from VW as well that it should be done, there was only a oil change done on 57000km. Cheapskates!!! Now the manager is arguing about this too, how did this guy get the position of a manager if he doesn't seem to know customer satisfaction. I will never ever buy or recommend buying a car from this dealership.