So not service here!

CMH Honda Menlyn service department deserves zero stars. I can't believe that it is normal and acceptable that it can take more than 8 weeks for a replacement part for a Honda HR-V. What makes this experience unacceptable is the can't care way in which the service and parts department deal with customers. I was informed that the part will be available in 2 - 4 weeks. I never received any updates. When I started enquiring after 4 weeks, I was met with the total inability to give me a straight answer. The info changed from the part is in country and will be dispatched to the dealership the following business day to the container is stuck in the port and we will let you know. Then the story changed to the container was cleared by customs, but we do not know what parts are in the container. Now the latest from Honda South Africa is that the part is expected in South Africa in 3 weeks' time. To be clear I have ordered and paid for the part on 25 August. Please stay away from Honda and especially CMH Menlyn when servicing your car.