Terrible service

Yesterday on 2018/12/18 I took my car for service. I had to call the dealership 8 times of which the phone was only answered twice. When they eventually answered the phone they told me that they are busy with other customers as if I'm not a customer. The car was not washed cleanly. To put things mildly, the service at the dealership is not satisfactory towards me. I told them to check the drivers window and from the report, the window was not checked. That dealership will not see me again.