SM
Sharon M
1 reviews | Active since Aug 2020
29 Mar 2022, 10:28
Windscreen Chip claim
Good day,
Can someone please get back to me as I am unable to log a claim online, when I call the call Centre they ask me to leave my numbers but they never call back. This is regarding a chip claim I tried to log. I ended up paying for the chip repair from my own pocket as I could not risk getting it worse and the windscreen replacement would cost too much. I need someone to get back to me, so that I can send through my receipt and get refunded please.Plan number: ***5.
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Sharon M's updateReviewer Update
27 Apr 2022, 09:11CMC and Msure are ********. I am still waiting for my claim to be processed or acknowledged. I tried to lodge a claim for windscreen chip which was repaired at Glassfit and I paid from my own pocket because when I call to lodge a claim your employees don't answer the phone,what is exactly their job? I have sent all the necessary document to ***. I have been waiting for a month now. I am not even sure if they lodged a claim for me or not. I have sent all the documents. Does Msure know that you treat clients like this. This service is disgusting. If you are failing to pay for a mere windscreen chip for R360 I wonder if you can pay for anything. I have been very patient. My Plan number: ***5
SM
Sharon M's update27 Apr 2022, 09:11
Reviewer Update
CMC and Msure are ********. I am still waiting for my claim to be processed or acknowledged. I tried to lodge a claim for windscreen chip which was repaired at Glassfit and I paid from my own pocket because when I call to lodge a claim your employees don't answer the phone,what is exactly their job? I have sent all the necessary document to ***. I have been waiting for a month now. I am not even sure if they lodged a claim for me or not. I have sent all the documents. Does Msure know that you treat clients like this. This service is disgusting. If you are failing to pay for a mere windscreen chip for R360 I wonder if you can pay for anything. I have been very patient. My Plan number: ***5