TM
Terence M

1 reviews | Active since Jun 2021

15 Jun 2021, 11:27

CMC and M-Sure are ******.

The service from this company is appaling and disgusting. I wouldn't recommend it to anyone. After taking a policy for minor scratches and dents, I tried to claim, and my claim was rejected, and their reason was that my scratches were longer than 15cm.

I submitted pictures, with a ruler next to the scratches showing that the scratches were way less than 15cm. CMC came back, and irrespective of that, I was told that he decision to reject the claim still stands.

I wouldn't advise anyone to take up a policy or get anywhere near CMC. Secondly, M-Sure as an administrator, I wouldn't advise anyone to get closer to them either, because they are quick to debit your account, and do nothing when the claim is rejected. These companies are ******* who still people's money.

I have started to save money, the same amount I was paying to these automotive sharks, to pay from my own pocket, and not be on some *****'s mercy for the repair of my vehicle.

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Replies (1)
CMC Auto Panel
CMC Auto Panel's reply06 Jul 2021, 13:10
Official
Good Day Mr Molefe
Whilst reading this sad review we must make it clear that we are unable to override what the insurance company says when you are claiming. We are given authorization by your insurer to continue with your claim. Please understand that we would not turn down work,in this tough climate and time that we are currently in. Please accept our most humble apologies for the bad experience.