WD
Willem D
1 reviews | Active since Jan 2024
08 Jan 2024, 12:59
Worst investment choice you can make.
Warning!!! This will most definitely be the worst choice for new traders seeking to invest for the first time. C.M.T's first objective is to set you up to fail from the begining as was my experience with a Mr David.M senior market analyst of cmt even though i paid extra for his services to guid me as a beginner. When following the complaint prosedure you will end up with promises of response which never happens and you're investment remains crippled or liquidated.in my opinion; Although CMT is a ligit company it should be treated as a ****.
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Replies (3)0
Replies (3)
CM Trading's replyOfficial
08 Jan 2024, 20:34Dear Willem,
We trust this email finds you in good health. We are the CMTrading team, and we've recently come across your review detailing your experience with our services. We sincerely apologize for any inconvenience you may have encountered and appreciate your feedback.
We understand that you've made a deposit of $333, qualifying you for a Silver account, which includes one session with your designated market analyst. We also noted that Mr. David.M, our senior market analyst, has scheduled a second session with you.
Ensuring that you feel adequately prepared before engaging in trading is of utmost importance to us, especially given the inherent volatility of the market. We recognize that trading conditions may not always be favorable, and our goal is to ensure you have the necessary knowledge and support to navigate such situations.
At CMTrading, we take pride in delivering exceptional service to our clients, and we deeply regret any dissatisfaction you may have experienced. Please be assured that we are taking immediate steps to rectify the situation and prevent similar occurrences in the future.
We appreciate your patience and understanding during this process. Our goal is to ensure that you receive the level of service you rightly expect from CMTrading, and we are committed to making things right.
Thank you for bringing this matter to our attention. We look forward to the opportunity to address your concerns and provide you with the support you need for a successful trading experience.
CM Trading's reply08 Jan 2024, 20:34
Official
Dear Willem,
We trust this email finds you in good health. We are the CMTrading team, and we've recently come across your review detailing your experience with our services. We sincerely apologize for any inconvenience you may have encountered and appreciate your feedback.
We understand that you've made a deposit of $333, qualifying you for a Silver account, which includes one session with your designated market analyst. We also noted that Mr. David.M, our senior market analyst, has scheduled a second session with you.
Ensuring that you feel adequately prepared before engaging in trading is of utmost importance to us, especially given the inherent volatility of the market. We recognize that trading conditions may not always be favorable, and our goal is to ensure you have the necessary knowledge and support to navigate such situations.
At CMTrading, we take pride in delivering exceptional service to our clients, and we deeply regret any dissatisfaction you may have experienced. Please be assured that we are taking immediate steps to rectify the situation and prevent similar occurrences in the future.
We appreciate your patience and understanding during this process. Our goal is to ensure that you receive the level of service you rightly expect from CMTrading, and we are committed to making things right.
Thank you for bringing this matter to our attention. We look forward to the opportunity to address your concerns and provide you with the support you need for a successful trading experience.
WD
Willem D's updateReviewer Update
12 Jan 2024, 17:09Good day,
I am pleased to inform that a resolution to my complaints has been offered by CMTrading as a gesture of good will and that an apology was made for the inconvenience which I gladly accept in hopes of a better trading experience as my account has been refunded and I can start trading again. I would like to thank Hello Peter for the major role they have played in order to resolve this matter and will recommend your services to anyone. Thank you to CMTrading for recognizing and rectifying this mistake as per CMTrading policies and procedures.
Kind regards
WJ Dreyer
I am pleased to inform that a resolution to my complaints has been offered by CMTrading as a gesture of good will and that an apology was made for the inconvenience which I gladly accept in hopes of a better trading experience as my account has been refunded and I can start trading again. I would like to thank Hello Peter for the major role they have played in order to resolve this matter and will recommend your services to anyone. Thank you to CMTrading for recognizing and rectifying this mistake as per CMTrading policies and procedures.
Kind regards
WJ Dreyer
WD
Willem D's update12 Jan 2024, 17:09
Reviewer Update
Good day,
I am pleased to inform that a resolution to my complaints has been offered by CMTrading as a gesture of good will and that an apology was made for the inconvenience which I gladly accept in hopes of a better trading experience as my account has been refunded and I can start trading again. I would like to thank Hello Peter for the major role they have played in order to resolve this matter and will recommend your services to anyone. Thank you to CMTrading for recognizing and rectifying this mistake as per CMTrading policies and procedures.
Kind regards
WJ Dreyer
I am pleased to inform that a resolution to my complaints has been offered by CMTrading as a gesture of good will and that an apology was made for the inconvenience which I gladly accept in hopes of a better trading experience as my account has been refunded and I can start trading again. I would like to thank Hello Peter for the major role they have played in order to resolve this matter and will recommend your services to anyone. Thank you to CMTrading for recognizing and rectifying this mistake as per CMTrading policies and procedures.
Kind regards
WJ Dreyer
CM Trading's replyOfficial
14 Jan 2024, 11:23Dear Mr. Willem,
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We would like the opportunity to talk and investigate your feedback further.
Please contact us at your earliest possible.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We would like the opportunity to talk and investigate your feedback further.
Please contact us at your earliest possible.
CM Trading's reply14 Jan 2024, 11:23
Official
Dear Mr. Willem,
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We would like the opportunity to talk and investigate your feedback further.
Please contact us at your earliest possible.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We would like the opportunity to talk and investigate your feedback further.
Please contact us at your earliest possible.