JK
Johan K

1 reviews | Active since Mar 2013

08 Dec 2021, 11:30

WORST IN THE WORLD

Working with them is useless explaining they didn’t receive the payment for 10 minutes in different structure sentences over the phone “Multiple times” CM Trading’s specialist’s states that I must contact the wallet provider and the wallet provider states that a payment “CANNOT BE CANCELED OR REVERSED” CM Trading’s specialists ARE THE WORST IN AFRICA……THE WORLD! There stand is: “We insist that we still haven’t received the payment, because the wallet address you used was not valid (sample/example/expired/wallet address)” This is the wallet address CM Trading’s specialists send me twice and Eric the Super Super CM Trading specialist guided me over the phone when I deposit the money!!!! Needless to say the Blockchain transaction show’s that all the deposit was transferred out of the sample/example/expired/wallet address to multiple wallet addresses! ONLY CM Trading’s specialists SCHEMES will have the LOCKIN DETAILS and be able to lock into their wallet to transfer the deposit out!

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Replies (3)
CM Trading
CM Trading's reply10 Dec 2021, 10:43
Official
Dear Johan,

We're sorry to hear about your negative experience, as we can see you are already in communication with our support department and we are happy to hear that your deposit matter has been resolved by your wallet provider. Thanks for taking the time to bring this to our attention. We will use the feedback to improve our how-to deposit instructions and to ensure this doesn’t happen again.
JK
Johan K's update10 Dec 2021, 14:37
Reviewer Update
Dear CM Trading,

Will you please tell me exactly what Date & Time “I told you that my deposit matter has been resolved by my wallet provider?”

EVEN NOW YOU’RE FULL OF LIES

Lying like this tells me that you’re partly responsible for me STILL NOT HAVING MY DEPOSIT REFUNDED. Did your complaints department investigate Eric Johnson and your Finance department?

NO DEFFENITLY NOT, YOUR ALL PART OF IT.

You as well as I know what the wallet provider outcome is:

"If you’ve sent cryptocurrency to an incorrect address:

Unfortunately, it’s not possible to reverse any transactions that have already been confirmed on the blockchain, but you might find some useful information here.

Cryptocurrency transactions are designed to be permanent and irreversible, so it’s very important to make sure that the recipient’s address is 100% correct and trustworthy before you send."


So I still know that CM Trading created the wallet address and therefore are the only people to have access to Forward my deposit to 9 different wallet addresses.

NOW CLAIMING THAT THEY DIDN’T RECEIVE ANY FUND FROM ME!

CM Trading
CM Trading's reply10 Dec 2021, 16:02
Official
Dear Johan,

As per our phone conversation,  we have received all the information you provided and we are in contact with our processor to trace your transaction, as the funds never reached our wallet. We are trying to do our best and help you resolve the matter as soon as possible.  If you have any further questions or if you receive any further information from your wallet provider, please send an email to ***