CR
Clive R
1 reviews | Active since Dec 2023
15 Feb 2024, 22:27
Definitely need to learn some respect
I have been using their trading platform for 3+ years now. My balance in the account has always been sufficient only to get a call saying I am wasting their time and money because my trades are too small and not enough. I need to continuously fund the account, trade all relevant events, as if I don't have a life outside of CMTrading. I felt so degraded as if I was his 2yr old child and not a customer of the company. Apparently they are doing me a favor and if I don't appreciate that then they will be happy to close my account
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CM Trading's replyOfficial
16 Feb 2024, 09:35Dear Clive,
We want to assure you that your satisfaction is our top priority. Our team is dedicated to continuously improving our services to ensure that you have a positive experience.
Your feedback is highly valued and we are always here to assist you in any way possible. Thank you for giving us the chance to make things right and for being a valued customer
We understand that you may have some concerns and we want to assure you that we are here to help. To ensure that we can address your concerns in the most effective way, we kindly ask that you reach out to us via email at ***. Our dedicated team is committed to thoroughly investigating your issue and providing you with a personalized solution that meets your needs.
We look forward to assisting you and resolving any issues you may have. Thank you for choosing us as your trading partner.
Kind regards.
We want to assure you that your satisfaction is our top priority. Our team is dedicated to continuously improving our services to ensure that you have a positive experience.
Your feedback is highly valued and we are always here to assist you in any way possible. Thank you for giving us the chance to make things right and for being a valued customer
We understand that you may have some concerns and we want to assure you that we are here to help. To ensure that we can address your concerns in the most effective way, we kindly ask that you reach out to us via email at ***. Our dedicated team is committed to thoroughly investigating your issue and providing you with a personalized solution that meets your needs.
We look forward to assisting you and resolving any issues you may have. Thank you for choosing us as your trading partner.
Kind regards.
CM Trading's reply16 Feb 2024, 09:35
Official
Dear Clive,
We want to assure you that your satisfaction is our top priority. Our team is dedicated to continuously improving our services to ensure that you have a positive experience.
Your feedback is highly valued and we are always here to assist you in any way possible. Thank you for giving us the chance to make things right and for being a valued customer
We understand that you may have some concerns and we want to assure you that we are here to help. To ensure that we can address your concerns in the most effective way, we kindly ask that you reach out to us via email at ***. Our dedicated team is committed to thoroughly investigating your issue and providing you with a personalized solution that meets your needs.
We look forward to assisting you and resolving any issues you may have. Thank you for choosing us as your trading partner.
Kind regards.
We want to assure you that your satisfaction is our top priority. Our team is dedicated to continuously improving our services to ensure that you have a positive experience.
Your feedback is highly valued and we are always here to assist you in any way possible. Thank you for giving us the chance to make things right and for being a valued customer
We understand that you may have some concerns and we want to assure you that we are here to help. To ensure that we can address your concerns in the most effective way, we kindly ask that you reach out to us via email at ***. Our dedicated team is committed to thoroughly investigating your issue and providing you with a personalized solution that meets your needs.
We look forward to assisting you and resolving any issues you may have. Thank you for choosing us as your trading partner.
Kind regards.