PP
Peter-John Paulse
1 reviews | Active since Jun 2022
03 Jun 2022, 16:36
******
Terrible service and simply just take your money in your account due to inactivity. Only after taking your money do they remind that due to inactivity they will take your money. What about your rights and it is your money after all. Once they get your deposit they go awol and you are left on your own.
Terrible. For those wanting to trade find som other company please try to avoid using CM Trading
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CM Trading's replyOfficial
28 Jun 2022, 08:43Dear Peter,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
Kindly have in mind that all clients are been informed about the inactivity fee through the client's agreement each client must read and accept before they register.
Also, an email is sent to all clients prior to the inactivity fee deduction in order for the client to have the chance to act and avoid the fee.
In case you need more clarification about the inactivity fee, please feel free to contact our customer support department.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
Kindly have in mind that all clients are been informed about the inactivity fee through the client's agreement each client must read and accept before they register.
Also, an email is sent to all clients prior to the inactivity fee deduction in order for the client to have the chance to act and avoid the fee.
In case you need more clarification about the inactivity fee, please feel free to contact our customer support department.
CM Trading's reply28 Jun 2022, 08:43
Official
Dear Peter,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
Kindly have in mind that all clients are been informed about the inactivity fee through the client's agreement each client must read and accept before they register.
Also, an email is sent to all clients prior to the inactivity fee deduction in order for the client to have the chance to act and avoid the fee.
In case you need more clarification about the inactivity fee, please feel free to contact our customer support department.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
Kindly have in mind that all clients are been informed about the inactivity fee through the client's agreement each client must read and accept before they register.
Also, an email is sent to all clients prior to the inactivity fee deduction in order for the client to have the chance to act and avoid the fee.
In case you need more clarification about the inactivity fee, please feel free to contact our customer support department.