1 reviews | Active since Aug 2020
ARROGANT AGENTS SPOIL CM TRADING FOR ME!
Dear CM trading please stop your arrogant agents from calling me multiple times. I had explained previously to my account manager the purpose for me using cm trading. I have been trading forex for 2 years and because you only deposit 250usd they think you are a little child and talk to you as if you dont know what you are doing. I do use 2 other brokers with rather large deposits. If I need assistance I would email you but to get a call today asking me if I am happy with only 60usd profit since opening the account is none of your business!! Everyone learns at a different pace so if you cant make profits and manage you funds while having a decent strategy from a small deposit , forget talking about 1000 or 10000usd which was recommended by your previous agent who obviously gets commission! Oh and by the way the 250usd was only a deposit by a referral broker for testing EA software on your platform!!
We are very sorry that this is your experience, we always aim to provide top tier support to all our clients.
Some of our market analysts maybe more zealous than others, but we do not believe that there was any ill intent here. We will however relay this information to management and it will be dealt with internally.
One of the tasks of our market analysts is to follow up on clients and make sure that their trading activity matches their expectations and goals, which is why you were asked if you were pleased with your current profits.
You obviously have every right to learn and trade at a slower pace if you are comfortable with it, the intention is not to rush you but to ensure that you are on track with your goals.
Note that you can also contact our support team directly by email, phone or chat if you need assistance, or if you want to relay any information that you feel we should know.
Regards,
CM Trading Support
We are very sorry that this is your experience, we always aim to provide top tier support to all our clients.
Some of our market analysts maybe more zealous than others, but we do not believe that there was any ill intent here. We will however relay this information to management and it will be dealt with internally.
One of the tasks of our market analysts is to follow up on clients and make sure that their trading activity matches their expectations and goals, which is why you were asked if you were pleased with your current profits.
You obviously have every right to learn and trade at a slower pace if you are comfortable with it, the intention is not to rush you but to ensure that you are on track with your goals.
Note that you can also contact our support team directly by email, phone or chat if you need assistance, or if you want to relay any information that you feel we should know.
Regards,
CM Trading Support