Club travel

I own manage and operate my guest house based in Edenvale....I had changed up my business to accommodate the Covid **** and have monthly rentals...I no longer provide meals as the business is still sporadic for business travellers...however with Uber Eats and Mr D meals are available.... I keep gett booking from #clubtravel which would be great if they booked properly and understand my terms ....they are apparently using a new booking system which is clearly not working as the clients have 48 hrs to approve the booking so far I have had about 5 bookings that were booked one minute then cancelled the next happened again yesterday...but this time the guests pitched up...I have no confirmed vouchers and no payment so I unfortunately turned them away and had to contact the travel agent who's excuse was she'd had tried to call me on a Telkom number that's not been used in 4 years .... seriously then try the cell number or e-mail me .... clearly not too bright there I am done with this as it could well have been a **** and I've had enough of that during covid **** ....won't be caught again.... 😞😡