Horrible Weekend
<p>I had the misfortune of goiing to Club Mykonos in Langebaan. i made the booking through an agent thinking they represent club Mykonos as the booking is for a kaliva in Mykonos.I made the booking for 8 people with the understanding that there will be three bedrooms and a sleeper coach for 2people. When we arrived we found no sleeper couch. After numerous calls and messages we were told that there is a mattress in the room we should use. it was a thin filthy mattress without any bedding. By 22H00 that night after more phonecalls we got some bedding. Now Club Mykonos refuse to take any blame even though the Kaliva is in their resort. I'm sure they should have a protocol in place about the places that get rented out as they get paid big levies. i didnt rent a private house in Langebaan, i rented a kaliva in Mykonos thinking it will be to their standard. Pinelake Resort also have private owners but you will never get this type of bad service their. I wonder why they treat us this way is it because we are not white.</p> <p> </p>
Dearest Michelle, you responded to an adverti*****t that was not advertised by Club Mykonos Resort nor did it have our branding. We did not offer this accommodation to you nor did we supply you with any wrongful information. It is unfortunately very dangerous to submit to any adverti*****t posted on social media as there are so many ****s and false information. You booked a privately owned unit through an agent who is not employed by Club Mykonos Resort and unfortunately this agent misrepresented the interior of the unit. We are extremely grateful that we were able to resolve this matter with you telephonically as each and every guest is important to us. We trust that our relationship with you as our valued guest will continue to grow from here.
Dearest Michelle, you responded to an adverti*****t that was not advertised by Club Mykonos Resort nor did it have our branding. We did not offer this accommodation to you nor did we supply you with any wrongful information. It is unfortunately very dangerous to submit to any adverti*****t posted on social media as there are so many ****s and false information. You booked a privately owned unit through an agent who is not employed by Club Mykonos Resort and unfortunately this agent misrepresented the interior of the unit. We are extremely grateful that we were able to resolve this matter with you telephonically as each and every guest is important to us. We trust that our relationship with you as our valued guest will continue to grow from here.