Disappointed client of Club meds

We as a family are incredibly disappointed in Club med Mauritius la cannoinier. Last year Sept we were packed and ready to go to mauritius and so excited for our trip. On the day we woke up for our flight our aon was covered in chickenpox with no indication of it the previous day. We had to cancel our trip as our son wasnt allowed on the plane. Club med only refunde us half of our money which means we lost almost R60 000. As stupid as we were we then booked again with them thinking this was a one time deal. We were suppose to fly tonight and they ohone at 12pm to tell us they are cancelling our trip because of Covid19, there are currently no cases in Mauritius and South Africa is a very low risk area. Now we founf out the will not tefund ua our money and only credit is and not even the full amount we will be losing another R16000. All the other resorts are open which mean we would’ve been able to go to another resort if club med was willing to do a refund and are not able to as club med is not doing there part. This has been a truely horrible experience.