Insurance claim - Great service

Towards the end of June 2018 I was involved in a motor vehicle accident whereby the other party jumped a robot, colliding with my vehicle. I contacted Club Marine Insurance, our brokers, and reported the incident to Tanja Folkerts, who immediately got the ball rolling. She lodged the claim with Mutual & Federal Risk Financing Limited. Two days later I had been informed that the assessors from Pulse Assessing Services had already assessed my vehicle and that it was uneconomical to repair. I submitted all required documentation to Tanja as requested, and by the 7th day since my accident I was informed that I had to sign all the relevant paperwork so that the claim could be paid out and finalized.

I would sincerely like to thank Tanja Folkerts at Club Marine for her outstanding service and feedback throughout the claim. She never kept me wondering what was happening as her constant feedback kept me in the loop all the time. Although, I never personally spoke or dealt with the assessors, I would like to extend my gratitude to Pulse Assessing Services for going out and viewing the vehicle for assessment in such a short space of time. A huge thank you to Mutual & Federal Risk Financing Limited for settling the claim and honouring the insured value of my vehicle.