1 reviews | Active since Jan 2013
Worst Service always
Ever since I have join Club Leisure, being a member is more of a pain the a luxury. My account has been messed around with all the time. I have to keep a eye on it all time. I have Spoken yo Arny, Nasa, Lucinda and many others. I just never get call backs as promise or even reply to my emails.<br> The consultants honestly doesn't have any client skills or even client centred. <br> I regret the fact that I ever joined this club<br> I have been trying to get my reservation sorted tor this coming weekend and my account rectified for the past 21 days or even more.<br> But no luck with these consultants attitudes<br> I would never refer anyone ever to this club.<br> I even advise them that I am putting them on hello peter it didn't even make them wanna wake up on their service
We wish to advise you that the club investigated your claims. The Club has been trying to assist you to the best of its ability.
We have made several phone calls and sent several e-mails to you, and have not been able to talk to you due to your unavailability. We are in receipt of all of your e-mails. It is noted that you have sent e-mails to us every half an hour.
We wish to advise you that all previous reservations that you have made on the membership have been cancelled as per your request. Kindly be advised that your membership is currently in credit.
Should you require further space, please therefore reserve this using your online facility as before, since your account is now correct.
We kindly request, that you do not use Hello Peter as a platform for direct communication. We will continue to do our best to assist you, and respond to your e-mails directly.
We therefore close this matter.
Kind Regards
Flexi Holiday Club
We wish to advise you that the club investigated your claims. The Club has been trying to assist you to the best of its ability.
We have made several phone calls and sent several e-mails to you, and have not been able to talk to you due to your unavailability. We are in receipt of all of your e-mails. It is noted that you have sent e-mails to us every half an hour.
We wish to advise you that all previous reservations that you have made on the membership have been cancelled as per your request. Kindly be advised that your membership is currently in credit.
Should you require further space, please therefore reserve this using your online facility as before, since your account is now correct.
We kindly request, that you do not use Hello Peter as a platform for direct communication. We will continue to do our best to assist you, and respond to your e-mails directly.
We therefore close this matter.
Kind Regards
Flexi Holiday Club