KK
KKK K
1 reviews | Active since Sept 2009
07 Jan 2021, 10:30
Membership cancellation
I have been struggling with cancelling my membership with the supplier since I sent an email notifying to cancel my membership in December 2019, over a year later the supplier still has not cancelled my membership.
I receive emails informing me that my account is in arrears prior with transactions made after my cancellation.
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KKK K's updateReviewer Update
13 Jan 2021, 15:23I am pleased to admit that the issue has been resolved.
My reasons for cancelling my membership is that since I joined the travel club in Dec 2015 I have been a diligent paying customer, till today I never received a single courtesy call from a Leisure Life agent to hear if everything is still in order. On multiple occasions my wife and I needed assistance booking accommodation through our membership, sent emails requesting assistance and never got any help.
KK
KKK K's update13 Jan 2021, 15:23
Reviewer Update
I am pleased to admit that the issue has been resolved.
My reasons for cancelling my membership is that since I joined the travel club in Dec 2015 I have been a diligent paying customer, till today I never received a single courtesy call from a Leisure Life agent to hear if everything is still in order. On multiple occasions my wife and I needed assistance booking accommodation through our membership, sent emails requesting assistance and never got any help.