1 reviews | Active since Mar 2015
CANCELLATION AND REFUND REQUEST
Hello Peter I was offered Club leisure contract by a consultant named Tshepo in Maponya mall and the contract was suppose to give me seven holidays in SA , Sea cruise and an overseas trip annually but I found out that it only offers off peak holidays in the country.The contact was offered as a permanent one , only to find out that its only valid for seven years .I paid an activation fee of R6000.00 and they deducted R6000.00 in January 2015 , after I'd personally handed in a cancellation request at their Pinetown offices to Mr Nicholas(a senior consultant on the 23 December 2014) , citing the breach of contract and misrepresentation by their agent. I'd love to have the contract cancelled and reimbursed all my monies , since I never got/requested any service from them after this.
We pride ourselves on delivering professional service to our members and do apologise.
We firstly wish to thank you for bringing the matter to our attention and confirm the same has been resolved.
We trust the outcome meets your satisfaction.
Regards
Client Care Team
We pride ourselves on delivering professional service to our members and do apologise.
We firstly wish to thank you for bringing the matter to our attention and confirm the same has been resolved.
We trust the outcome meets your satisfaction.
Regards
Client Care Team
