TR
Tauheer R

1 reviews | Active since May 2019

03 Aug 2020, 10:48

White Edges on cheese slices

Logging a complaint you cant enter recaptcha because you get a error message-I brought Cheese slices at the tuck shop as the normal shops closes at 6 as we had youth over and made burgers for supper-upon inspection the cheese were all white around the edges thinking that this is most probably a new method only to realise the next day that the wrappers stated 07th July 2020 is the expiry date we felt a bit uneasy after discovering this stomachs was upset a bit and our 1st instinct is to report this the health inspector chief but i'm sure C***** will look into this matter and react swiftly to have this resolved

0
Replies (3)
Clover
Clover's reply03 Aug 2020, 13:43
Official
Dear Tauheer.

Please accept our humble apologies. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve.
 
Thank you for taking the time to bring this incident under our attention. We will do everything in our power to resolve it with a Way Better sense of urgency.
A Consumer Care Consultant will contact you personally to address your complaint.
Best Wishes.
CCC
TR
Tauheer R's update04 Aug 2020, 12:24
Reviewer Update
Thank you to the amazing and fast response from C***** it makes sense that your product is renowned and loved by most South Africans

Clover
Clover's reply04 Aug 2020, 12:31
Official
Dear Tauheer. C***** is all about being Way Better – from our products that are loved by young and old, to our business practices, company culture and commitment to social responsibility.
It is therefore a feather in our cap to receive compliments from our consumers, as they indicate that we are on the right track.  As such, thank you for your positive feedback. May we continue to exceed all your expectations in future!
Best wishesCCC