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Felix B

1 reviews | Active since Jan 2012

21 Oct 2017, 17:15

Tropika Orange tastes like Tropika Peach

I am fond of C***** Tropika, Orange flavour. Recently I have noticed that some of the 2L containers have an aftertaste of Peach flavour. The first time it happened, I thought, must be the last bit of the Peach batch still left in the pipes when they started bottling the Orange flavour. Sadly, it is becoming a repeat occurrence and on at least three occasions the Orange flavour had an aftertaste of Peach.

I used the contact form to log a complaint and after answering a lot of information on the form such as batch number, barcode number ( C*****, do you not know your own barcodes???) etc, when I submitted the form, it very conveniently gave me an error message and the form could not be submitted. I was not going to schlep through all that again, just to probably receive the same error message as well.

What is going on C*****?

0
Replies (1)
Clover
Clover's reply23 Oct 2017, 08:31
Official

Good day Felix

We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.


A Consumer Care Consultant will contact you personally to address your complaint.

Kindest Regards,
C***** Consumer Care.