CM
Camellia M

1 reviews | Active since Jul 2011

05 Jan 2021, 16:47

SUPER M Expired

Bought SUPER M from checkers Centurion it was a bit swollen and when I drank it it was off went back and got a refund. Bought 2 more with different expiry date one tasted fine but the other one also off with BB date of 19 April 2021'

Got a response from c***** 23 days later received the following response Dear

Thank you again for contacting the C***** Consumer Centre. As a brand that is always striving to be Way Better, we appreciate honest feedback from our consumers. Please let us know if you have received the Mobi voucher which we've issued.

Did you receive the Mobi voucher: Yes No

(The links will open a new email in your email program with the update. All you need to do is hit send)

0
Replies (2)
Clover
Clover's reply05 Jan 2021, 17:32
Official
Dear Camellia

Thank you for the message. We sincerely apologise for your experience and would like to investigate your incident further.  A member of our Consumer Care Centre will contact you with regards to your complaint.

Best Regards.C***** Consumer Centre

Best regards,

CM
Camellia M's update08 Jan 2021, 16:20
Reviewer Update
Good day

Service is South Africa has really gone to the dogs. I am appalled!! We write reviews so companies can improve and not lose consumers but this lady that called from C***** yesterday morning has the audacity to argue with me instead of resolving the issue and apologising. I have got the voucher thanks but that was not what the review is about, companies need to remember whether I spend 10 or R2000 it is still my hard earned money and I have every right to complain about unsatisfactory service or product. To be treated like you were just complaining because you wanted a voucher is disturbing and disgusting to say the least.