RM
Refilwe M
1 reviews | Active since Jul 2021
08 May 2022, 17:34
Soft feta cheese
I bought 200g c***** feta cheese for a lovely mother's day dish. Only to find soft disks that break when you try remove them from the water. I know c***** feta cheese for its fresh, semi-hard chunky disks. But what I got today was a soft paste very disappointing.
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Replies (2)
Clover's replyOfficial
10 May 2022, 08:43Good day Refilwe.
We apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Regards
C*****
A Consumer Care Consultant will contact you personally to address your complaint.
Regards
C*****
Clover's reply10 May 2022, 08:43
Official
Good day Refilwe.
We apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Regards
C*****
A Consumer Care Consultant will contact you personally to address your complaint.
Regards
C*****
RM
Refilwe M's updateReviewer Update
11 May 2022, 14:17I'd like to acknowledge C***** customer care for promptly responding to my complaint. The consultant was understanding and accounted for the companies mistake
RM
Refilwe M's update11 May 2022, 14:17
Reviewer Update
I'd like to acknowledge C***** customer care for promptly responding to my complaint. The consultant was understanding and accounted for the companies mistake