jN
jolene N
1 reviews | Active since Aug 2015
27 Aug 2015, 12:37
Slug found in custard that was sealed
Was enjoying some ultra mel custard and found a slug inside the box at the bottom when I cut it open , it was disgusting will never in my life ever by this brand again , box was sealed and not expired I still cant understand how a slug can get in there only one thing I can think of is that it was there before sealing the product so maybe they should clean there factory .
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Clover's replyOfficial
27 Aug 2015, 13:39Hello vanniej2,
Thank you for logging your complaint with C*****.
We wish to inform you that Ultra Mel custard is a Danone product.
Due to Custard being a long life product, the Danone Ultra Mel packaging will still have C*****s contact details until it has been phased out completely.
We therefore request that you kindly contact Danone on the below mentioned details for any assistance on your product.
Danone customer careline number ***.
Kind Regards.
C***** Consumer line.
Thank you for logging your complaint with C*****.
We wish to inform you that Ultra Mel custard is a Danone product.
Due to Custard being a long life product, the Danone Ultra Mel packaging will still have C*****s contact details until it has been phased out completely.
We therefore request that you kindly contact Danone on the below mentioned details for any assistance on your product.
Danone customer careline number ***.
Kind Regards.
C***** Consumer line.
Clover's reply27 Aug 2015, 13:39
Official
Hello vanniej2,
Thank you for logging your complaint with C*****.
We wish to inform you that Ultra Mel custard is a Danone product.
Due to Custard being a long life product, the Danone Ultra Mel packaging will still have C*****s contact details until it has been phased out completely.
We therefore request that you kindly contact Danone on the below mentioned details for any assistance on your product.
Danone customer careline number ***.
Kind Regards.
C***** Consumer line.
Thank you for logging your complaint with C*****.
We wish to inform you that Ultra Mel custard is a Danone product.
Due to Custard being a long life product, the Danone Ultra Mel packaging will still have C*****s contact details until it has been phased out completely.
We therefore request that you kindly contact Danone on the below mentioned details for any assistance on your product.
Danone customer careline number ***.
Kind Regards.
C***** Consumer line.