HM
Homer M
1 reviews | Active since May 2018
23 Apr 2019, 23:36
Shocking Service From C***** Low Fat Milk
C***** Low Fat Milk 1 litre plastic bottles : when you rip the plastic lid it breaks leaving you with a tiny hole to pour so you have to cut this before you can use - most frustrating and occurs with +60% of all C***** bottles we open. I have spoken to numerous loyal C***** consumers and have reported this to C***** repeatedly for over a year with pics of broken lids, production dates and batch numbers but there is no action. Clearly C***** do not care about their loyal Consumers - fortunately many of us no longer suffer this frustration as we have now switched to a competitor brand with ***** on caps that work.
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Replies (1)Clover's replyOfficial
24 Apr 2019, 13:57Dear Homer.
Please accept our humble apologies for the inconvenience caused. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve.
Please note that your dissatisfaction with the packaging has been escalated to the relevant department, to make them aware of your experience with this milk.
Thank you for taking the time to get in touch with us.
Best wishes
The C***** Consumer Centre.
Please accept our humble apologies for the inconvenience caused. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve.
Please note that your dissatisfaction with the packaging has been escalated to the relevant department, to make them aware of your experience with this milk.
Thank you for taking the time to get in touch with us.
Best wishes
The C***** Consumer Centre.
Clover's reply24 Apr 2019, 13:57
Official
Dear Homer.
Please accept our humble apologies for the inconvenience caused. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve.
Please note that your dissatisfaction with the packaging has been escalated to the relevant department, to make them aware of your experience with this milk.
Thank you for taking the time to get in touch with us.
Best wishes
The C***** Consumer Centre.
Please accept our humble apologies for the inconvenience caused. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve.
Please note that your dissatisfaction with the packaging has been escalated to the relevant department, to make them aware of your experience with this milk.
Thank you for taking the time to get in touch with us.
Best wishes
The C***** Consumer Centre.
