BM
Boipelo M
1 reviews | Active since Dec 2015
27 Dec 2015, 08:26
Same barcode used on several bottles
I am not sure how the latest Maldives competition works. I have been purchasing quite a few bottles of Tropika for the competition and the fact that it is my favourite drink. I have noticed that several bottles share the exact barcode. I still sent it through but does it really count as multiple entries when I am using the same cell number and the same barcode 4 times? Because some people can lie and submit the same code over and over again. Whereas some of us have actially purchased multiple drinks sharing the same barcode. Or is it one barcode equals one entry no matter how many purchases you have made?
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Clover's replyOfficial
28 Dec 2015, 08:33Hello Bkgmakabe,
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard.
We have tried to contact you telephonically, but there was no answer. We have, however, left a detailed voicemail.
We trust this particular incident did not influence your loyalty towards the brand. C***** will continue striving to raise the bar as far as customer satisfaction is concerned.
Kind Regards,
CCC Consultant
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard.
We have tried to contact you telephonically, but there was no answer. We have, however, left a detailed voicemail.
We trust this particular incident did not influence your loyalty towards the brand. C***** will continue striving to raise the bar as far as customer satisfaction is concerned.
Kind Regards,
CCC Consultant
Best regards,
Clover's reply28 Dec 2015, 08:33
Official
Hello Bkgmakabe,
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard.
We have tried to contact you telephonically, but there was no answer. We have, however, left a detailed voicemail.
We trust this particular incident did not influence your loyalty towards the brand. C***** will continue striving to raise the bar as far as customer satisfaction is concerned.
Kind Regards,
CCC Consultant
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard.
We have tried to contact you telephonically, but there was no answer. We have, however, left a detailed voicemail.
We trust this particular incident did not influence your loyalty towards the brand. C***** will continue striving to raise the bar as far as customer satisfaction is concerned.
Kind Regards,
CCC Consultant
Best regards,