TR
Tauheer R

1 reviews | Active since May 2019

23 Jan 2020, 15:56

Rules and regulations when complaining about sour milk

I buy C***** Everyday and what bothers me is that when you have a complaint they want a slip and barcode and store and date who keeps all that info when you buy a product so my milk is sour i brought yesterday at the local Tuckshop can send my complaint as i dont have a slip for goods purchased what do i do discard the goods or contact C*****

0
Replies (5)
Clover
Clover's reply23 Jan 2020, 16:05
Official
Dear Tauheer.

We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase. 
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
TR
Tauheer R's update06 Feb 2020, 09:04
Reviewer Update
Hi C*****

Your reply is greatly appreciated

Unfortunately i cannot adress calls as i was for training in Dubai and i havent received any correspondence by means of SMS whatsoever-flying back today would live some sort of communication

TR
Tauheer R's update07 Feb 2020, 10:07
Reviewer Update
And still await a response
Clover
Clover's reply07 Feb 2020, 10:59
Official
Dear Tauheer 

A C***** consultant will contact you via mail .

Regards 
CCC
TR
Tauheer R's update07 Feb 2020, 11:05
Reviewer Update
if they phone they can contact me on ***