SA
Sulayla A

1 reviews | Active since Oct 2019

18 Mar 2020, 11:45

Rotten products sold

Good day

As a trusting customer growing up my parents would always purchase c***** yogurt.

It seems they dropped their standards. Over the past few months I been having a lot of problems with C*****. I purchased from Kit kat store 8x 6 packs for the month for my daughter for the month. Baring in mind the expiring date. When I opened them they all were rotten, smelling funny, off color etc...

I thought it was a once off thing. I then purchased at Spar at our local store and they were also rotten. I then tried again to purchase at pick n pay and the same results.

I feel like I lost a lot of money buying this product and putting my daughter health endanger.

I need to know what is gonna happen about this and also if nothing will be done I will try my best to have this product removed from all stores in S.A because it's not only me but many other people will fall I'll from it.

0
Replies (1)
Clover
Clover's reply18 Mar 2020, 14:06
Official
Good day Sulayla A

We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase. 
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care