PK
Pontsho K

1 reviews | Active since Jun 2014

08 Mar 2016, 11:52

Rotten in the fridge

Yesterday I bought cream from Shoprite,cautiously checked the expiry date 23 March 2016 to find out it was rotten when I poured it in my carbonara,this ruined my day and my surprise for my sister's birthday. I am really disappointed in the level of quality of this product.

0
Replies (1)
Clover
Clover's reply08 Mar 2016, 12:49
Official
Hello Micnny,

At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.

We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. Please note that our office has since tried to contact you, and your number is unavailable. We have responded via email to assist with the logging of your complaint.

We appreciate you taking the time to bring this incident under our attention, and wish to apologise for any inconvenience caused.

Best wishes
C***** Consumer Line