Poor customer service
Hi!
On the 20/02/24 I wrote an email to mail@c*****.co.za to complian about the Full cream milk UHT process I bought from checkers hyper,2 in a box were spoiled & lumpy my son was vomiting after consuming it. the best before date is the 27/08/24 I even included a video as proof but they kept mum until this day.
It's sad & bad customer relations managent .
Regards!
Helpful (0)
Replies (1)0
Replies (1)Clover's replyOfficial
26 Feb 2024, 10:29Good day Mr GumedeWe apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you to address your complaint.Kind RegardsCCC
A Consumer Care Consultant will contact you to address your complaint.Kind RegardsCCC
Clover's reply26 Feb 2024, 10:29
Official
Good day Mr GumedeWe apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you to address your complaint.Kind RegardsCCC
A Consumer Care Consultant will contact you to address your complaint.Kind RegardsCCC
