AL
Anneke L
1 reviews | Active since Apr 2010
22 Feb 2016, 09:30
Off Milk Reported
Good Day, <br> <br> I phoned C*****'s customer care line on the 16th of February regarding long life milk that is 6 months before the expiry date and already off. The lady helping me gave me a wiCode to present at Checkers when purchasing more milk but when I went to purchase another box of milk I was told that the code given was invalid and the code has reached it's limit. Is this the way C***** treats all their customers when they have found off milk? My daughter has found another one again but threw it out. If this is the type of service we get from C*****, my family will never buy C***** products again.
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Clover's replyOfficial
22 Feb 2016, 09:49Hello Anneke83,
With regards to your feedback, we first of all here at C***** would like to thank you for your honest reply. Your dissatisfaction in this regard has been noted and we will in future try to even better our standards towards our consumers.
We have tried to contact you telephonically, but unfortunately there was no answer. An e-mail will be sent to assist you with the wi-code problem.
We trust that this incident did not influence your loyalty towards the brand.
Kind Regards,
CCC Consultant
With regards to your feedback, we first of all here at C***** would like to thank you for your honest reply. Your dissatisfaction in this regard has been noted and we will in future try to even better our standards towards our consumers.
We have tried to contact you telephonically, but unfortunately there was no answer. An e-mail will be sent to assist you with the wi-code problem.
We trust that this incident did not influence your loyalty towards the brand.
Kind Regards,
CCC Consultant
Best regards,
Clover's reply22 Feb 2016, 09:49
Official
Hello Anneke83,
With regards to your feedback, we first of all here at C***** would like to thank you for your honest reply. Your dissatisfaction in this regard has been noted and we will in future try to even better our standards towards our consumers.
We have tried to contact you telephonically, but unfortunately there was no answer. An e-mail will be sent to assist you with the wi-code problem.
We trust that this incident did not influence your loyalty towards the brand.
Kind Regards,
CCC Consultant
With regards to your feedback, we first of all here at C***** would like to thank you for your honest reply. Your dissatisfaction in this regard has been noted and we will in future try to even better our standards towards our consumers.
We have tried to contact you telephonically, but unfortunately there was no answer. An e-mail will be sent to assist you with the wi-code problem.
We trust that this incident did not influence your loyalty towards the brand.
Kind Regards,
CCC Consultant
Best regards,