1 reviews | Active since Feb 2014
Nolac, No taste!!!
Hi C***** people,
I am so, soo disappointed to be writing this review about your product, Nolac Lactose Free Medium Fat Milk. Having been using it for some 6 months or so, and was happy to use it, I bought multi pack on Saturday the 4th Jun 2022. I was surprised when I opened it to find it does not look orangish/yellowish like normal. I opened another one thinking there must be something with the 1st box... no, same thing.!!! The taste!!! it tastes like these low fat non branded items.....I am soo disappointed to think how much it costs as compared to these other brands.. I do no understand the reason for the change in the taste, but it just does not make sense to me because I was initially attracted to this brand because of the fact that it is lactose free. Please know you have lost a customer in me and 2 of my family members who I had suggested this product to them and have been consuming it.
Harriet
Thank you for contacting us with regards to your experience with a C***** product.
As a brand that is continuously striving to be Way Better in everything that do, we appreciate hearing from our consumers. C***** products are made to exacting standards of quality, freshness and taste, and your feedback enables us to address any issues that may impact on these aspects of our products.
C***** will continue striving to raise the bar as far as customer satisfaction is concerned, a consultant will contact you to assist with your complaint logging.
Best wishes
The C***** Consumer Centre
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Best regards,
Thank you for contacting us with regards to your experience with a C***** product.
As a brand that is continuously striving to be Way Better in everything that do, we appreciate hearing from our consumers. C***** products are made to exacting standards of quality, freshness and taste, and your feedback enables us to address any issues that may impact on these aspects of our products.
C***** will continue striving to raise the bar as far as customer satisfaction is concerned, a consultant will contact you to assist with your complaint logging.
Best wishes
The C***** Consumer Centre
***
***
Best regards,
It has been months since it was said a consultant will contact me, not that it matters, but the unreliability and inefficiency of it.
It has been months since it was said a consultant will contact me, not that it matters, but the unreliability and inefficiency of it.