MK
Makopo K

1 reviews | Active since May 2022

26 May 2022, 06:19

Nolac Lactose Free Milk

Dear C*****

It is with great disappointment to write this email to you tocomplain about what is inside one of the packages attached.

I am Lactose intolerant and the milk on the right with a blue label C***** on the box is not lactose Free as packaged but full cream milk. How can this happen when a consumer buy your brands with confident especially with respect to their health an in turn they get something that will pose risk to their lives?

0
Replies (1)
Clover
Clover's reply26 May 2022, 12:36
Official
Good day Makopo Khumalo

We apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase. 
A Consumer Care Consultant will contact you personally to address your complaint. 

Regards
CCC