hP
hendrik P
1 reviews | Active since Dec 2015
22 Nov 2024, 14:08
Long Life Milk
I buy every month for the family 6 x 6L long life milk, as this month comes I open the one and it smells and tastes funny 2nd and 3rd one as well so I had to give all 6 to the dogs and buy new ones as I couldnt use it for myself or the kids. I complained and because I didnt keep the boxes (not thinking to keep it) they just tell me that it is my own fault that I havent kept the boxes for the barcode. I know I should have taken a photo, but for 6 boxes of milk they could have atleast refunded me half. I am very dissapointed
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Replies (4)
Clover's replyOfficial
22 Nov 2024, 14:33Good day Hendrik Pelser
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
Clover's reply22 Nov 2024, 14:33
Official
Good day Hendrik Pelser
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
hP
hendrik P's updateReviewer Update
22 Nov 2024, 14:37My email adres is Daisy@skyli*****up.co.za and cell is *** if you can phone me or email me today still thanks
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hendrik P's update22 Nov 2024, 14:37
Reviewer Update
My email adres is Daisy@skyli*****up.co.za and cell is *** if you can phone me or email me today still thanks
hP
hendrik P's updateReviewer Update
25 Nov 2024, 07:09You promised a code on Friday to atleast replace 1 of the boxes and still nothing
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hendrik P's update25 Nov 2024, 07:09
Reviewer Update
You promised a code on Friday to atleast replace 1 of the boxes and still nothing
Clover's replyOfficial
25 Nov 2024, 12:55Dear Daisy
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us.
As such we would like to advise that the voucher code was released on Friday as promised.
Please redeem at your nearest Checkers retailer on any C***** Branded product.
Best Regards
CCC.
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us.
As such we would like to advise that the voucher code was released on Friday as promised.
Please redeem at your nearest Checkers retailer on any C***** Branded product.
Best Regards
CCC.
Clover's reply25 Nov 2024, 12:55
Official
Dear Daisy
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us.
As such we would like to advise that the voucher code was released on Friday as promised.
Please redeem at your nearest Checkers retailer on any C***** Branded product.
Best Regards
CCC.
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us.
As such we would like to advise that the voucher code was released on Friday as promised.
Please redeem at your nearest Checkers retailer on any C***** Branded product.
Best Regards
CCC.