Long life milk???????????

Item: Clover
Rating: 1
Author: Liz S

I have a huge problem with products that i purchased from Pick n Pay North Cape Mall. I bought 30 boxes of long life milk for my guest house a week ago and 3 of these boxes have been off and all closed. My guests are complaining and i don’t know what to tell them anymore. I thought I was buying C***** which is supposed to be a good quality and a reliable brand. But NO, I was let down. How will I ever byt C***** again and be assured that the product I am buying is fresh? The BB date on the outside is 12/10/2016 on all three of the faulty boxes. I am now to scared to use the rest of the milk I had purchased? My companies name is at stake. These cartons of LONG life milk was kept in a cool place where I always keep them, so how can they all be sour? And what is C***** going to do to resolve my issue?

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Replies (1)

Clover's replyOfficial

16 May 2016, 08:51

Good day Liz, Thank you for contacting us with regards to your experience with a C***** product. It is really important for C***** as a Way Better brand to deliver on our promises to consumers. Not only by providing you with quality products, but also by doing what we set out to do. Please accept our humble apologies once again for any inconvenience caused. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve. We have informed the appropriate Quality Controller about your complaint, who will look into the matter as a matter of priority. Thank you for taking the time to bring this incident under our attention. Kind Regards,

Clover's reply16 May 2016, 08:51

Official