1 reviews | Active since Apr 2011
IS YOUR MILK 'FULL CREAM' OR NOT?
I have been trying since 26th. June 2014 to receive a reply comment from C***** Dairies consumer Line. This is my original letter... there are others! For the past 30 years I've been wondering what happened to the 'Full Cream Milk' of yesteryear. I grew up on C***** milk 1950-70 and remember the cream settle in a large 'glob' on top. My questions are these! <br> 1. If your product today is still being 'labelled' as 'Full Cream Milk' what was the milk I referred to above... <br> which was also 'labelled' 'Full Cream Milk'? <br> 2. Where did the cream go? <br> 3. Why is it that the milk of today is near water-like in comparison... and it tastes as such? <br> 4. Why is the body texture of the milk no longer present and nor is the 'creamy' texture and flavour? <br> 5. Or, are we the public being **********, presuming to be purchasing 'Full Cream Milk' when we are in fact <br> purchasing near 'skimmed milk'? <br> 6. Finally, since it is high time that the public was informed of the reason of this proposed 'misadventure' would it be over anticipating of me to receive a reply to this enquiry, I'm sure C***** Dairies would be perfectly happy to publicly publish.<br> I thank you for your indulgence in this matter.
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. We have tried to phone you on the landline given last year and the cell number on your Hello Peter account, but unfortunately could not get hold of you. Your enquiry have been sent to Management who is busy working on the statement to be sent to your e-mail address.
We trust this particular incident did not influence your loyalty towards the brand. C***** will continue striving to raise the bar as far as customer satisfaction is concerned.
Kind Regards,
CCC Consultant
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. We have tried to phone you on the landline given last year and the cell number on your Hello Peter account, but unfortunately could not get hold of you. Your enquiry have been sent to Management who is busy working on the statement to be sent to your e-mail address.
We trust this particular incident did not influence your loyalty towards the brand. C***** will continue striving to raise the bar as far as customer satisfaction is concerned.
Kind Regards,
CCC Consultant