inferior product yet terrible service

After purchasing 6 BLOCKS OF THE 800 GRAMS c***** cheese on dates 12 and 13TH June of which where the Gouda and 1 tussers white cheese, I realised that the 3 blocks opened and used into fillings where extremely dry and had a horrible taste to it .. I had only realised that the taste of the pie filling where altered after baking.<br> <br> Tuesday 16th June was a public holiday and I was unable to contact c*****. Wednesday I made a phone call to c*****s consumer care and was told that i would require my till slip (which i could not find but told them i could provide them with my bank statement as this was a card purchase) and they can only lodge a complaint if i have the barcode of the item on hand .<br> <br> thursday - re called n was told that i would need to open the pack before a complaint was lodged despite 3 of the blocks being ugly<br> <br> friday i call again after opening the block and told i need my till slip to show proof of purchase and was told a that they would need to listen to recordings as i provided a different name and amounts on both dates!!<br> <br> infuriated at the accusations thrown at me i am disappointed in service rendered by c***** regarding an inferior product expiring sept 15.