I have NEVER had worst service

After really letting us down terribly about a month ago, and not complying with their obligation to serve our restaurant the way they promised, we have decided to rather support a local farmer in our area. But, after lots of pleads and "investigations" and "negotiations" and promises, we have decided, let's give C***** another chance. This was the most disappointing decision ever. Our account consultant is Michelle, and the manager/supervisor who assisted us was Wendy, they did improve on "taking the orders on time" and they were very helpful and quick to assist. However. On Tuesday this week, we placed our order for C***** Cream and Milk, and only on delivery Thursday this week, the driver said they had no stock of the cream. Well, it is a long weekend and luckily knowing how **** C***** is, we had a backup plan, but, they are at this stage that typical big bully company who do not deliver on time in full, and their slogan "We have a special ingredient called LOVE" is the biggest load of hogwash. This morning I called Wendy, the manager who helped us before to ask how did they allow this, her answer was simply this: "Oh I apologise, but our systems don't show us the stock levels when you place your order, it is a gap in our process and we are so so sorry". Well, Wendy, and C*****, apologising do not fix the problem, we don't have our stock, and you obviously don't care. Also, don't bother responding to this, I cannot listen to any excuses anymore. Well, maybe one day you will learn your lesson, like Spur and Jacaranda did...