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Carol-Anne De Olim

1 reviews | Active since Apr 2014

10 Oct 2018, 11:21

Horrible service

I do not know why I keep complaining to C***** each week about the same products not being available at Checkers Upington (down town - not the mall). They keep telling you that they appreciate your feedback and will attend to this asap. Low and behold nothing changes and still the customers are left without the products that they need. This reflects badly on Checkers and customers blame Checkers NOT C***** for the lack of products. It is very clear that C***** has no regard for their customers or their vendors. Can you please fix this????

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Replies (2)
Clover
Clover's reply10 Oct 2018, 11:30
Official

Dear Carol-Anne.

We sincerely apologise for your experience and would like to investigate your incident further. A member of our Consumer Care Centre will contact you with regards to your complaint.

Best Regards.

CCC.

Best regards,

CDO
Carol-Anne De Olim's update15 Oct 2018, 17:01
Reviewer Update
It does not help as you have said the same story not for days or weeks but MONTHS. Still the same service and the same " we will investigate and come back" and still NO RESOLUTION. So Checkers and their customers are suffering because of your inefficiency and lack of responsibility and accountability.