TM
Thembi M

1 reviews | Active since Jun 2020

22 Jun 2020, 13:51

HORRIBLE CUSTOMER SERVICE

I am very disappointed with your customer care service,i bought x6 1 litre full cream milk, and the BB date is the 25th of June, i used one box and then noticed that it has lumps that normally occur when the milk has gone of, i sent you emails with the attached picture of the milk and have not yet heard any response from you guys, i am bitterly disappointed because i have to throw away the rest of the bottles and have wasted a lot of money!!!, their silence on this matter makes me think that they do not care and do not mind losing me as their their customer

0
Replies (1)
Clover
Clover's reply22 Jun 2020, 14:34
Official
Dear Thembi.

Please accept our humble apologies for any inconvenience caused. C***** is continuously striving to live up to its Way Better reputation, and as such, we value our consumers’ sincere feedback as it helps us grow and improve.
A consultant will be in touch with you to assist with your complaint.

Best wishes.
C***** Consumer Centre.