EF
Elaine F
1 reviews | Active since Aug 2016
13 Jan 2022, 15:10
Don't expect much from C*****
I have to admit I did expect some sort of apology for my 800gram block of cheese going moldy 4 weeks before the sell by date and 5 weeks before the best before date, but nothing, it's been over a week and nothing. Just a call asking for more info. I am so disappointed in this company and it's lack of customer service, I will never buy C***** again.
Helpful (0)
Replies (3)0
Replies (3)
Clover's replyOfficial
13 Jan 2022, 15:30Good day Elaine Fallon.We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Best Regards
CCC
A Consumer Care Consultant will contact you personally to address your complaint.
Best Regards
CCC
Best regards,
Clover's reply13 Jan 2022, 15:30
Official
Good day Elaine Fallon.We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Best Regards
CCC
A Consumer Care Consultant will contact you personally to address your complaint.
Best Regards
CCC
Best regards,
EF
Elaine F's updateReviewer Update
13 Jan 2022, 15:49Thank you for your response. Yes, someone has contacted me and hopefully my complaint will be resolved within the next couple of days,
EF
Elaine F's update13 Jan 2022, 15:49
Reviewer Update
Thank you for your response. Yes, someone has contacted me and hopefully my complaint will be resolved within the next couple of days,
EF
Elaine F's updateReviewer Update
18 Jan 2022, 14:06And???? I get a phone call last Thursday and nothing further. I've had it with your shocking service. Please don't waste my time with another phone call spinning another fairy tale.
EF
Elaine F's update18 Jan 2022, 14:06
Reviewer Update
And???? I get a phone call last Thursday and nothing further. I've had it with your shocking service. Please don't waste my time with another phone call spinning another fairy tale.