rT
rowna T
1 reviews | Active since Aug 2018
31 Aug 2018, 08:38
Dont Do C*****
Bought bliss and it was runny it also smelt fermented. I emailed my concern got a response quickly, filled in the templet. I waited almost a month to get some help.the supervisor tells me to wait again. And then after a month and 1 week she says batch details are not found to. But the condition is a break in the cold chain. And go to hell we are not responsible for this..... I ask her manager to call me. I am still waiting... I want my money back, I mean this could have made us sick... Going to the papers with this.
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Clover's replyOfficial
31 Aug 2018, 09:32Dear Rowna.
We have received your complaint about the C***** Bliss yoghurt, and we are sorry to hear that your experience with the product has been less than satisfactory.
A consultant from the consumer centre as well as management has tried on numerous occasions to get in touch with you, to no avail. We issued a replacement voucher which was sent to your cell phone for the inconvenience caused, and we trust that you have received it.
Thanking you once again for getting in touch with us in this regard.
Best Wishes.
C***** Consumer Centre.
Best regards,
Clover's reply31 Aug 2018, 09:32
Official
Dear Rowna.
We have received your complaint about the C***** Bliss yoghurt, and we are sorry to hear that your experience with the product has been less than satisfactory.
A consultant from the consumer centre as well as management has tried on numerous occasions to get in touch with you, to no avail. We issued a replacement voucher which was sent to your cell phone for the inconvenience caused, and we trust that you have received it.
Thanking you once again for getting in touch with us in this regard.
Best Wishes.
C***** Consumer Centre.
Best regards,