Disgusting service from C***** SA

I wrote to C***** this morning to there customer email as per this: ''I am getting Nolac UHT Medium fat milk direct from C***** delivered to our guest house here in Wakkerstroom. In the past 2 deliveries we have had 3 x 1 litres with cap problems see photos. Please can this be sorted out''. The reply i got back was as follows: Kindly note that you will have to contact the sales department with regards to your complaint on *** they will be able to assist with the units you have. Regards Mhlengi Cele

I do not have time to call this number and to be put on hold, the service I received from customer services is disgusting as I also provide them with photos of the problem containers.